Terms of Use

These terms apply to the websites run by Off The Rails, LLC ("Off The Rails", "we", "us"), including OTR Presents, Off The Rails Boston and Off The Rails Worcester. By using the sites you agree to them. If you don't agree, please don't use the sites.

Event information

We work hard to keep show details accurate, but lineups, times, prices, age limits and availability can change, sometimes at short notice. The details on the ticketing partner's page and at the venue on the day take priority over our listings. Posters and artwork are for promotion and may not show the final lineup.

Tickets, refunds and entry

• Tickets are sold by our ticketing partners, such as TicketWeb and Ticketmaster, under their own terms. Refunds, exchanges, fees and transfers follow the partner's policy and the event organiser's decision.
• If a show is cancelled or rescheduled, the ticketing partner will tell ticket holders what happens next.
• Age limits shown on an event apply at the door. Bring a valid photo ID.
• Each location has its own house rules. We can refuse entry or remove anyone who puts others at risk or doesn't follow staff instructions.

Using our sites

You agree not to:

• Use the sites for anything unlawful, harmful or fraudulent.
• Try to break, overload or get unauthorized access to the sites or the systems behind them.
• Scrape, copy or republish our content in bulk, or use automated tools to do so, without our written permission.
• Send spam, abuse or anything you don't have the right to share through our forms.

Our content

The sites and their content, including text, design, logos and the Off The Rails name, belong to us or our licensors. Artist names, photos and posters belong to their owners and are used to promote shows. You may view and share our pages for personal, non-commercial use.

What you send us

When you use a form, you confirm the information is accurate and yours to share. You let us use it to respond and run our business, as described in our Privacy Policy. If you send ideas or feedback, we may use them without owing you anything.

Newsletter

If you sign up, we'll email you about shows and news. You can unsubscribe at any time from the link in any email.

Links to other sites

Our sites link to sites we don't control, such as ticketing partners, artists and social media. We're not responsible for their content, terms or privacy practices.

Disclaimer

The sites are provided "as is" and "as available". To the fullest extent the law allows, we make no promises that they will always be available, error-free or secure.

Limitation of liability

To the fullest extent the law allows, Off The Rails won't be liable for indirect, incidental or consequential losses arising from your use of the sites. Nothing in these terms limits liability that can't be limited by law.

Indemnity

If you break these terms or the law while using the sites and that causes a claim against us, you agree to cover the reasonable losses and costs that result.

Governing law

These terms are governed by the laws of the Commonwealth of Massachusetts. Any dispute will be handled by the courts of Massachusetts, unless the law where you live says otherwise.

Changes

We may update these terms. The date at the top shows when they last changed. Using the sites after a change means you accept the new terms.

Contact us

Off The Rails, LLC
90 Commercial Street, Worcester, MA
Email: info@offtherailsworcester.com